Return and refunds
Returns
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.
Return process
To return an item, please contact me using the withdrawal form below to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address provided in the email.
Please note, you will be responsible for all return shipping charges. I recommend that you use a trackable method to mail your return.
Refund
After receiving your return and inspecting the condition of your item, I will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions
For defective or damaged products, please contact me at the contact details below to arrange a refund or exhange.
Questions
If you have any questions concerning our return policy, please use the contact form.